Newsletter
Join the Community
Subscribe to our newsletter for the latest news and updates
Get The World’s Most Popular Customer Support Software
SEO metric that shows the strength of a website's backlink profile
syncbricks · 2023/10/14
Dan Thorne · 2025/2/9
syncbricks · 2023/10/14
Awesome Open Source · 2020/6/22
Use website badges to drive support from your community for your UtilPortal Launch. They're easy to embed on your homepage or footer.
osTicket is a widely-used, open-source customer support ticketing system designed to improve customer service and streamline support operations. Its main functionalities include:
Ticket Management:
Customizable Workflows:
Automation and Filters:
Service Level Agreements (SLAs):
Customer Portal:
Agent Collaboration:
Reporting and Analytics:
Multi-Language and Custom Branding:
Cloud and Self-Hosted Options:
osTicket is free to use with a wealth of features that rival many premium ticketing systems. It’s trusted by businesses worldwide for its flexibility, scalability, and robust functionality.